Warranty

LIFETIME WARRANTY - Our light fixtures are guaranteed.  For Life.



What does the warranty cover?

When properly installed by professionals and under normal conditions of use, our warranty applies against all defects in workmanship, assembly and materials used in the products.  We'll repair or replace, at our sole discretion, any product that fails to operate due to a defect.  You will need to cover shipping to our production facility to get the repair or replacement taken care of.  We will ship the fixture back to you once any repairs have been made free of charge. We do not cover any service, installation, removal or other third party fees associated with the defect.

What is not covered by the warranty?

The warranty does not cover:
  • Glass lampshades
  • Frayed cloth covered cord
  • Light bulbs/lamps that have burned out
  • Service, removal, installation, or other 3rd party fees due to the defect

What is the duration of your Lifetime Warranty?

The warranty coverage is valid only if a product is purchased and registered directly through Industrial Lightworks.com.  And does not apply to orders placed with other retailers.  Claims may only be filed by the registered owner as required under this Warranty.  Warranty may not be transferred to any other party.  Valid only in continental U.S.

How do I register my light fixture?

Once you have received your light fixture contact info@industriallightworks.com to activate your registration.  We will not warranty any of our products unless there is a valid registration within 30 days of purchase.